![]() If you believe your item is defective or is the wrong item, you will need to:Ĭontact us via email or via our socials with photos of the item, packaging and your order number within 7 days of receiving your order. In relation to the complete custom design once you have approved your design the design will be final and cannot be amended once the painting has begun.Īll shoes and works are prepaid for in full and are non-refundable once painting has begun, this usually occurs within 1-3 days of payment being received. ![]() All of our shoes are sourced directly from certified retailers or from Nike directly (Air Force 1's) Please ensure you are ordering the correct US size of shoe to ensure the fit (Unless provided by you). All shoes are painted to order so are made specially for you. There will be no refunds or exchanges for custom shoes unless damage or defective on arrival. REFUNDS OR EXCHANGES ON CUSTOM DESIGN SHOES A minor packaging flaw that doesn't affect the item itself is not considered a defect or damage and is not subject to a refund or exchange. PokéBox will only issue refunds or exchanges for defective, damaged or if the incorrect item was received. RETURN TIME-FRAMESĪll returns & refunds must be requested within 7 days of receiving your order. ![]() ![]() PokéBox does not offer refunds for change of mind. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |